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Seasonal Security Officer

The Freeman Stage / Joshua M. Freeman Foundation
Job Description
The Freeman Stage Seasonal Security Officer Job Description JOB SUMMARY The Security Officer is responsible for the overall management of The Freeman Stage safety and security operations. This position works a flexible schedule from March to September. The Security Officer reports directly to the Operations Director. RESPONSIBILITIES ? Must be knowledgeable about The Freeman Stage, it’s programs, venue policies and safety plan and be able to communicate information in a courteous manner ? Support Standards for Excellence accreditation, processes and other nonprofit accreditations that further the expertise and effectiveness of the Joshua M. Freeman Foundation ? Must possess intimate knowledge of the JMFF Crisis Communication Plan and communicate emergency procedures to patrons, employees, volunteers and vendors ? Must participate in creation and implementation of Crisis Communication Plan training and venue evacuation drills ? Manage Security staff including supervision, training and coaching, scheduling, implementing human resources and company policies and procedures related to staffing ? Secure premises and personnel by patrolling property and inspecting buildings, equipment and access points prior to each performance ? Regulate and control access points by conducting metal detector screenings, inspecting bags and checking credentials ? Circulate through the venue to visually monitor event activities, preserve a safe environment and protect assets ? Highly responsive to emergencies in a fast paced, time sensitive environment ? Complete incident reports by recording observations, information and occurrences; interviewing witnesses and obtaining signatures ? Organizes and conducts meetings and communicates pertinent information to staff and volunteers ? Address customer questions, concerns, feedback and suggestions in a timely and efficient matter while offering recovery solutions when necessary ? Assist with venue operations and artist load-in/load-out, as needed QUALIFICATIONS ? Employees (Applicants) must be 21 or older ? Minimum of 3-5 years experience as a Security Officer ? Good work ethic and the ability to work without close supervision is paramount ? Comfortable with managing conflict and responding to customer problems with a sense of urgency ? Must be responsible, courteous and have good communication skills ? Must be able to problem solve ? Must be able to train and manage employees and volunteers ? Must have the ability to safeguard confidential information ? Must be able to stand and walk for several hours at a time ? Must be able to lift up to 50 pounds 
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