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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20251112T230000Z
DTEND:20251113T003000Z
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SUMMARY:SCORE Webinar: Online Reputation Management
DESCRIPTION:What people say about your business online matters and one bad review can cost you customers. Whether you're responding to criticism\, monitoring mentions\, or building positive engagement\, managing your reputation is essential to your brand's success.\n\n \n\nIn this insightful webinar\, you'll learn the steps to protect and improve your online image across platforms like Google\, Yelp\, Facebook\, and more. You'll discover how to respond to negative reviews the right way\, avoid common mistakes\, and implement simple strategies to stay ahead of online damage. Plus\, we'll discuss how offline reputation from associations to ex-employees can impact your online standing.\n\n \n\nWhat You'll Learn:\n\n\n	The different types of online complaints and how to handle them\n	Where your reputation is being shaped (it's more than Google!)\n	How to respond to reviews using a proven\, step-by-step process\n	Why "not feeding the trolls" is a smart policy\n	Tools like Google Alerts to monitor your brand\n	Best practices to turn unhappy customers into loyal advocates
X-ALT-DESC;FMTTYPE=text/html:<p color:="" font-size:="" line-height:="" margin-block:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, "><span style="font-size:14px\;"><span style="font-family:arial\;">What people say about your business online matters&mdash\;and one bad review can cost you customers. Whether you&#39\;re responding to criticism\, monitoring mentions\, or building positive engagement\, managing your reputation is essential to your brand&#39\;s success.</span></span></p>\n\n<p color:="" font-size:="" line-height:="" margin-block:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, ">&nbsp\;</p>\n\n<p color:="" font-size:="" line-height:="" margin-block:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, "><span style="font-size:14px\;"><span style="font-family:arial\;">In this insightful webinar\, you&#39\;ll learn the steps to protect and improve your online image across platforms like Google\, Yelp\, Facebook\, and more. You&rsquo\;ll discover how to respond to negative reviews the right way\, avoid common mistakes\, and implement simple strategies to stay ahead of online damage. Plus\, we&#39\;ll discuss how offline reputation&mdash\;from associations to ex-employees&mdash\;can impact your online standing.</span></span></p>\n\n<p color:="" font-size:="" line-height:="" margin-block:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, ">&nbsp\;</p>\n\n<p color:="" font-size:="" line-height:="" margin-block:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; margin: 0px\; font-family: Lato\, Helvetica\, Arial\, "><span style="font-size:14px\;"><span style="font-family:arial\;">What You&rsquo\;ll Learn:</span></span></p>\n\n<ul apple="" color="" font-size:="" noto="" segoe="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; list-style-position: initial\; list-style-image: initial\; margin: 0px\; margin-block: 24px\; color: rgb(0\, 0\, 0)\; font-family: ui-sans-serif\, system-ui\, sans-serif\, " ui="">\n	<li color:="" font-size:="" line-height:="" margin-block-end:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; padding-left: 12px\; font-family: Lato\, Helvetica\, Arial\, "><span style="font-size:14px\;"><span style="font-family:arial\;">The different types of online complaints&mdash\;and how to handle them</span></span></li>\n	<li color:="" font-size:="" line-height:="" margin-block-end:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; padding-left: 12px\; font-family: Lato\, Helvetica\, Arial\, "><span style="font-size:14px\;"><span style="font-family:arial\;">Where your reputation is being shaped (it&#39\;s more than Google!)</span></span></li>\n	<li color:="" font-size:="" line-height:="" margin-block-end:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; padding-left: 12px\; font-family: Lato\, Helvetica\, Arial\, "><span style="font-size:14px\;"><span style="font-family:arial\;">How to respond to reviews using a proven\, step-by-step process</span></span></li>\n	<li color:="" font-size:="" line-height:="" margin-block-end:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; padding-left: 12px\; font-family: Lato\, Helvetica\, Arial\, "><span style="font-size:14px\;"><span style="font-family:arial\;">Why &ldquo\;not feeding the trolls&rdquo\; is a smart policy</span></span></li>\n	<li color:="" font-size:="" line-height:="" margin-block-end:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; padding-left: 12px\; font-family: Lato\, Helvetica\, Arial\, "><span style="font-size:14px\;"><span style="font-family:arial\;">Tools like Google Alerts to monitor your brand</span></span></li>\n	<li color:="" font-size:="" line-height:="" style="box-sizing: border-box\; border-width: 0px\; border-style: solid\; border-color: currentcolor\; padding-left: 12px\; font-family: Lato\, Helvetica\, Arial\, "><span style="font-size:14px\;"><span style="font-family:arial\;">Best practices to turn unhappy customers into loyal advocates</span></span></li>\n</ul>\n
LOCATION:
UID:e.2126.40948
SEQUENCE:3
DTSTAMP:20260407T071517Z
URL:https://business.bethany-fenwick.org/events/details/score-webinar-online-reputation-management-40948
END:VEVENT

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