Customer Experience Specialist

Posted: 09/18/2026

Position Type: Flexible — Seasonal, Part-Time, or Full-Time (20–40 hours/week)

Pay Range: $16.00 – $22.00 / hour (based on experience and skills)

About Su Casa Furniture

At Su Casa, we believe every space should feel welcoming, beautiful, and tailored to the people who live in it. From unique home decor and small gifts to custom furniture for an entire house, we help our clients curate spaces they love.

We are currently seeking friendly, energetic Retail Sales Associates for our Ocean View and Bethany Beach locations. Whether you are seeking a seasonal position or a long-term career path, we offer a dynamic space to turn your love of design and passion for customer service into a rewarding job.

Growth & Development

We believe in investing in our team. Many of our longest-serving team members and store leaders originally started as seasonal hires! We offer genuine opportunities for development and advancement—whether that means moving into store management, taking leadership over team operations, or taking ownership of a specific operational area (like visual merchandising, inventory, or custom design consultations). We intentionally tailor and evolve roles around each individual's unique strengths and passions.

What You'll Do

  • Warmly greet and assist store visitors, delivering an exceptional, helpful customer experience; what we call "Legendary Customer Service".

  • Guide clients through purchases ranging from quick gifts to full-home furniture selections.

  • Learn and share product knowledge, including custom furniture options, materials, and home accents.

  • Keep the showroom looking inspiring by restocking inventory and styling visual displays.

  • Stay self-motivated and proactive, identifying tasks and keeping busy during store downtime.

What We’re Looking For

  • A passion for interior style, decor, and creating beautiful spaces is a plus.
  • Prior retail/sales experience is NOT a requirement.
  • A kind, eager-to-learn, and helpful personality with solid communication skills is a must.

  • Self-driven initiative with a strong work ethic.

  • Weekend availability (flexible schedule; weekend shifts required, but not every single weekend shift per month).

  • Physical ability to stand, walk, and move around the showroom floor comfortably for extended shifts.

Perks & Benefits

  • Competitive hourly pay ($16–$22/hr based on skills and experience).

  • Options for seasonal or ongoing long-term placement.

  • Real pathways for internal growth, leadership, and specialized roles.

  • Health insurance benefits & 401(k) retirement plan.

  • Paid Time Off (PTO) and paid sick leave options.  

  • Generous employee discounts across Su Casa merchandise.

  • Flexible scheduling options (20–40 hours/week).

 
**Equal Opportunity Employer** Su Casa Furniture provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.