Customer Service Representative
The Bethany-Fenwick Area Chamber of Commerce is seeking a Customer Service Representative to promote the Quiet Resorts as a tourist and leisure destination. By providing visitors and residents high quality information this position oversees the operations of the Information Center(s). It requires a strong working knowledge of the area, computer proficiency, and the ability to fulfill requests in a timely manner. Most Saturdays are a must.
Flexibility to cover additional shifts throughout the year with flexibility between the Fenwick Island and Dagsboro offices.
Major Duties & Tasks
- Operations: oversees Saturday operations of the Information Center in Fenwick Island
- Customer Service: enthusiastically greet visitors in person and on the phone.
- Computer Skills: Point of Sale systems, email, search engines, database, scan, print, compile referrals.
- Organization: procure & stock materials as needed.
- Data Entry: track all visits, referrals, and communication.
Interested applicants can send a PDF cover letter and resume addressed to Lauren Weaver to email info@thequietresorts.com or mail to 36913 Coastal Highway, Fenwick Island, DE 19944.